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Vonage API Support
Video API
General
General
Account Management, Technical Specifications and more
Tools
How can I retrieve all session IDs for the project using Insights query?
How to use Advanced Insights to track how long users published to a session
Save icon is not visible for some users in Inspector tool
What you can do with Video API Playground?
What are the key features of the Vonage Video API Playground tool?
See all 13 articles
Networking
What is Single Peer Connection (SPC) and How do I enable it?
How do I enable or disable Scalable Video for my video project or application?
What are the Vonage Video API network connectivity requirements?
OpenTok Pre-Call test, Network test, and getStats() API
Is there any way to test my network configuration?
See all 18 articles
Technical Specifications
Android SDK 2.28.2 error when using the application context
What happens if your session lasts more than 8 hours?
Updates to using the Vonage Media Library in Native SDKs from version 2.27.x onwards
React-Native Zoom In/Out Feature
Why has the size of the iOS/Android SDKs increased so much from version 2.25.2?
See all 24 articles
Account Management
How do I create and manage my Video API applications in the Unified Environment
Unable to activate enterprise "Allowed IP list" feature for Vonage
Activating Two Factor Authentication on Your Opentok Video API Account
How to Add Users, Remove Users and Manage User Permissions?
Can I create multiple sub-projects within a single Video API project in my Opentok Video API account?
See all 34 articles
FAQ
Upcoming changes to Support tickets access
Why isn't the Video Inspector displaying user information and events?
Has the Video Session Monitoring Callback data changed?
Vonage Scalable Video Simulcast
How can I find the creation or expiration time of a token?
See all 34 articles
Security
How to get copy of Service Agreement for Video API account?
What security features does Vonage Video API implement?
What are the implications of encryption on my app?
EU General Data Protection Regulation (GDPR)
Which TLS Cipher Suites are supported with the Vonage Video API?
See all 7 articles
Troubleshooting
Checklist for when cycleVideo is not working in JavaScript
Why Is My Video Camera Displaying a 4:3 Aspect Ratio Instead of 16:9 When Publishing in HD OR FHD resolution (1280x720)?
How to use Completion handler for Exception Handling
Firefox Pre-call test not supported
Error Creating Session Using Vonage Video API .NET SDK
See all 54 articles
Vonage Video API Versioning Policy
Which versions of the Vonage Video client SDKs can interoperate?
What versions of the Vonage Video Client SDKs are currently supported?
What browser versions are compatible with the Vonage Video API?