Vonage API Help Center Vonage API Help Center

General

Account Management, Technical Specifications and more

Tools
How can I retrieve all session IDs for the project using Insights query?
How to use Advanced Insights to track how long users published to a session
Save icon is not visible for some users in Inspector tool
What you can do with Video API Playground?
What are the key features of the Vonage Video API Playground tool?
See all 13 articles

Networking
What is Single Peer Connection (SPC) and How do I enable it?
How do I enable or disable Scalable Video for my video project or application?
What are the Vonage Video API network connectivity requirements?
OpenTok Pre-Call test, Network test, and getStats() API
Is there any way to test my network configuration?
See all 18 articles

Technical Specifications
What happens if your session lasts more than 8 hours?
Updates to using the Vonage Media Library in Native SDKs from version 2.27.x onwards
React-Native Zoom In/Out Feature
Why has the size of the iOS/Android SDKs increased so much from version 2.25.2?
Integrating Picture-in-Picture with Vonage Video Web
See all 23 articles

Account Management
How do I create and manage my Video API applications in the Unified Environment
Unable to activate enterprise "Allowed IP list" feature for Vonage
Activating Two Factor Authentication on Your Opentok Video API Account
How to Add Users, Remove Users and Manage User Permissions?
Can I create multiple sub-projects within a single Video API project in my Opentok Video API account?
See all 34 articles

FAQ
Why isn't the Video Inspector displaying user information and events?
Has the Video Session Monitoring Callback data changed?
Vonage Scalable Video Simulcast
How can I find the creation or expiration time of a token?
What does OT.checkSystemRequirements() check?
See all 33 articles

Security
How to get copy of Service Agreement for Video API account?
What security features does Vonage Video API implement?
What are the implications of encryption on my app?
EU General Data Protection Regulation (GDPR)
Which TLS Cipher Suites are supported with the Vonage Video API?
See all 7 articles

Troubleshooting
How to use Completion handler for Exception Handling
Firefox Pre-call test not supported
Error Creating Session Using Vonage Video API .NET SDK
Unable to Create Session Even Though API Key and Secret Are Valid
HTTP 415 Error When Archiving Video Session
See all 52 articles

Vonage Video API Versioning Policy
Which versions of the Vonage Video client SDKs can interoperate?
What versions of the Vonage Video Client SDKs are currently supported?
What browser versions are compatible with the Vonage Video API?