Vonage API Help Center

Vonage API Help Center

FAQ

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Why isn't the Video Inspector displaying user information and events?

Question Why isn't the Video Inspector displaying user information and e...

Has the Video Session Monitoring Callback data changed?

Question Has the contents posted in the Video Session Monitoring Callbac...

Vonage Scalable Video Simulcast

What is Scalable Video (Simulcast)? OpenTok Routed sessions use congest...

How can I find the creation or expiration time of a token?

Objective Locating the creation or expiration time values of a token. Ap...

What does OT.checkSystemRequirements() check?

Question What does OT.checkSystemRequirements() check? Applies To Video...

How to Get HD/FHD Resolution Recordings and Live Streaming in Vonage Video API Sessions

Objective Obtaining HD or FullHD (FHD) resolution recordings and live st...

How can I implement a ringing or calling application with Vonage Video API?

Objective How can I implement a ringing or calling application with Vona...

How can I get information about multiple sessionIds in one Insights GraphQL query?

Objective Querying multiple sessions at once using the Insights GraphQL ...

What codecs are supported on the Vonage Video API platform?

Question Which codecs does the Vonage Video API platform support? Applie...

Can I set the Audio Output device when using the Vonage Video API in Javascript

Question Is it possible to set the output destination of audio when usin...

How do I enable the Vonage Video API for voice-only calls?

Objective Disabling video to use the Vonage Video API for voice-only cal...

Acoustic Echo Cancellation Support in Vonage Video API SDK

Question What support is there for Acoustic Echo Cancellation within the...

Can I build Text Chat with the Vonage Video API platform?

Question Can I use the Vonage Video API platform to build text chat? App...

How to recognize if I’m using Vonage Video API Unified Environment or Vonage Video API OpenTok environment?

To continue to provide you with the exceptional level of service and uni...

Does Vonage Video API work on mobile devices?

Question Can I use the Vonage Video API on mobile devices? Applies To V...

How to Remove Camera and Microphone Permission Prompt Window

Objective Removing the permission window prompt for granting access to t...

Can I manage my users' sign-ins and track minutes or usage?

Question Is it possible to manage my users' sign-ins and track their usa...

What is the difference between a Routed and a Relayed Session?

Question What are the differences between the types of sessions you can ...

How do I keep my resolution constant in a screen sharing app?

Objective Keeping your resolution constant when in a screen sharing app....

Using Safari with Vonage Video API

How is Safari supported on the OpenTok platform? Apple added support for...

Why is the compiled Cocoa POD file large?

Question Why is the compiled Cocoa POD file so large? GitHub has file si...

How do I troubleshoot archiving problems? Use Archive Inspector to troub...

Vonage Video API for Zendesk FAQ

Overview The Vonage Video API integration for Zendesk allows agents to e...

Vonage Video API Support for Plan B and Unified Plan Session Discovery Protocol

Question Does Vonage Support Unified Plan SDP? Applies To Chrome Firefo...

Why does opentok-network-test-js create a cookie during a network test?

Question Why does the opentok-network-test-js create a cookie during a n...

Does IPv6 affect the Vonage Video API?

Questions Does the Vonage Video API work with IPv6 networks? Does IPv6 ...

How can I end a session for all participants?

Objective Ending a session for all participants. Applies To Video API ...

What is Opus DTX?

Questions What is Opus DTX? What does it do? How does it affect call qu...

How can I apply audio effects and filters to a video stream in Javascript?

Objective To apply an audio filter or effect on an inbound video stream/...