Skip to main content
Logo
Use Cases Try It Free Careers Submit a request
Sign in

API Support Help Center

Search

  1. Vonage API Support
  2. Video API - General
  3. Troubleshooting

Menu

Troubleshooting

  • Why is the frame rate low when publishing stream from a canvas?
  • How do I know if the connection is using TURN Relay servers during the session ?
  • 1541 Timed out while attempting to publish Error
  • Why is the container DIV destroyed when I publish or subscribe?
  • Seeing Only Black Screen with Video API
  • Subscribed to Multiple Streams in Session but Can Only See One Subscriber
  • Can See Subscriber but Can’t Hear Them
  • I See a Black Screen and Can’t See or Hear the Subscriber
  • Screen Black and Can Hear but Not See Subscriber
  • Chrome on Android Does Not Work with H.264 Codec Projects
  • How to Resolve Echo Problems
  • Do Chrome and Firefox iOS applications work with Vonage Video API?
  • Session.capabilities.X Always Shows up as False
  • Safari Can’t Access Camera in Multiple Concurrent Tabs
  • How do I get the number of connections in the session?
  • How do I properly resubscribe to video after failing over to audio only?
  • Why doesn't publish or subscribe appear in the div I specified?
  • How do I know if I have gone into Audio-Only Fallback mode?
  • Publisher Reversed in Vonage Video API Session
  • JavaScript App Not Responding
  • Troubleshooting Issues with Vonage Video API
  • Best Practices When Adjusting Mobile Resolution and Frames Per Second
  • OpenTok Archives Won’t Upload to S3
  • HTTP 400 Error When Archiving Video Session
  • Subscriber Unable to Connect Due to Network Error after a Few Seconds
  • Audio Failures on Chrome 66 Due to Autoplay Policy
  • Troubleshooting Screen Sharing Issues in Google Chrome
  • Error Creating Session Using Vonage Video API .NET SDK
  • Screen Share Preview Reversed or Mirrored in iOS App
  • Vonage Video Android SDK v 2.17.x Failed to Close an Android Wearable’s Camera
  • Next ›
  • Last »

Products And Pricing

  • SMS API
  • Voice API
  • User Authentication
  • Messaging API
  • Number Validation
  • Virtual Numbers

Get To Know Us

  • Why Vonage
  • About Vonage
  • Careers
  • Press
  • Contact Us

Community

  • Docs
  • Blog
  • Status
  • Use Cases
  • Stack Overflow
  • Github
  • Quora

Legal

  • Terms Of Use
  • Privacy Policy
  • Acceptable Use
  • Security Information

Copyright © Vonage API Support . All Rights Reserved.