Vonage API Help Center Vonage API Help Center

FAQs

Any unanswered questions? Maybe this helps!

How to resolve WhatsApp agent (Outbound) shows blank data in AI Studio?
Objective How to resolve WhatsApp agent shows blank data error in AI Stu...
What to do when you receive the ‘429’ error or would like to increase your Rate Limit?
Question What to do when you receive the ‘429’ error or would like to in...
How to fix Cache issues?
Symptom What is a cache issue and how does it differ from a Bug? A Bug:...
How to purchase a number for your Virtual Agent?
Question How to purchase a number for your Virtual Agent? Applies To Bu...
How to find an agent ID in Vonage AI Studio?
Objective Agent ID is a unique alphanumeric number assigned to each agen...
Which IP addresses should be whitelisted when using Vonage AI Studio (Webhooks)?
Question What IP addresses do I need to add to my firewall if I'm using ...
How do we analyze and classify user input in Vonage AI Studio?
Question How do we analyze and classify user input in Vonage AI Studio? ...
How much AI is behind the AI Studio?
Question How much AI is behind the AI Studio? Applies To Vonage AI Stud...
Available Languages
Question What languages are supported in Vonage AI Studio? Applies To V...
Are you able to recognize answering machines?
Question Are you able to recognize answering machines? Applies To Vonag...
How long do you safe call reports?
Question How long do you safe call reports? Applies To Vonage AI Studio...
How to keep track of my agent's performance?
Question How to keep track of my agent's performance? Applies To Vonage...
What are KPIs and why do I need them?
Question What are KPIs and why do I need them? Applies To Vonage AI Stu...
How do I know if it's a good use case?
Question How do I know if it's a good use case? Applies To Vonage AI St...
Can I integrate my virtual agent with other Vonage products?
Question Can I integrate my virtual agent with other Vonage products? Ap...
Do you only support robotic voices?
Question Do you only support robotic voices? Applies To Vonage AI Studi...
Do you support outbound call campaigns?
Question Do you support outbound call campaigns? Applies To Vonage AI S...
Do you offer text-based bots?
Question Do you offer text-based bots? Applies To Vonage AI Studio Ans...
Is Vonage AI a standalone solution or does it work only in combination with other Vonage offerings?
Question Is Vonage AI a standalone solution or does it work only in comb...