Symptom
What is a cache issue and how does it differ from a Bug?
- A Bug: is an error or flaw in software that causes it to behave unexpectedly or incorrectly. Can be permanent if it is not identified and fixed. However, once discovered, developers can usually correct the bug by updating the software.
- A cache issue: an issue that can be resolved through basic troubleshooting. Cache issues are temporary; caches can become corrupted, causing stored data to become useless. Data corruption can lead to applications, such as browsers, crashing or displaying data incorrectly.
*A bug cannot be fixed by basic troubleshooting*
Applies To
- Cache Issues
- AI Studio
Resolution
Cause
Cache issues are typically caused by:
- Data Corruption: The stored data in the cache can become corrupted, leading to incorrect or outdated information being used.
- Outdated Cache: The cache may contain old data that doesn't reflect the most current information, causing discrepancies.
- Cache Overload: Excessive caching can fill up storage, leading to performance issues or failures.
- Software Updates: Updates to software or applications may not be compatible with the existing cached data.
- Browser or App Glitches: Bugs in the browser or application can cause the cache to function improperly.
Articles in this section
- What to do when you receive the ‘429’ error or would like to increase your Rate Limit?
- How to fix Cache issues?
- How to purchase a number for your Virtual Agent?
- How to find an agent ID in Vonage AI Studio?
- Which IP addresses should be whitelisted when using Vonage AI Studio (Webhooks)?
- How do we analyze and classify user input in Vonage AI Studio?
- How much AI is behind the AI Studio?
- Available Languages
- Are you able to recognize answering machines?
- How long do you safe call reports?