How do I turn Facebook Composer Input on or off? How do I turn Facebook Composer Input on or off?

How do I turn Facebook Composer Input on or off?

Jessica Chapin

Objective

Turning Facebook Composer Input on or off for your Jumper.ai integration.

Applies To

  • Facebook
  • Composer
  • Jumper

Procedure

Composer input is the free text field where customers can type and reach out to you. Though, this is a super powerful setting that comes in handy should you want to run campaigns and leverage on a guided journey.

Jumper_Composer_Input.png

Toggle On or Off Your Messenger Composer Input

  1. Go to Sales Channels > Facebook > Welcome S
  2. You will now see the option to Toggle it ON / OFF.

It takes a couple of moments to refresh this setting on Facebook Messenger. You can try by deleting the conversation with the page, shutting off Messenger completely on your phone and testing again.