To verify if a connection is using TURN Relay servers during the session.
- Video API
- TURN Relay
A simple way to verify that users are using TURN Relay servers during the sessions is through the Session Inspector Tool.
A user can validate that the connection in the session has failed over to use TURN Relay servers because the direct connection to the OpenTok Media Server was unsuccessful or the Force TURN option was used in the Configurable TURN API when initializing the session.
Use the Session Inspector tool to search for your associated Session ID. You can access the Session Inspector tool via the following links:
Vonage Video API Opentok Environment Session Inspector
Vonage Video API Unified Environment Session Inspector
- Expand the User Data section.
- Select the ID List tab.
- Under the Routing section, if TURN/UDP or TURN/TCP or TURN/TLS is present, then TURN is being used to route the media for that particular user.
For more information about TURN servers, see our developer documentation below.