1541 Timed out while attempting to publish Error

Symptom

When publishing using Vonage Video API, you may experience publisher failure with 1541-Timed out while attempting to publish error.

Applies To

• Video API
• Connectivity 
• iOS SDK

Resolution

The following steps can be used to determine if the 1541-Timed out while attempting to publish error is caused due to the network environment or the hardware access.

1. Check network requirements are met. You can check this by running the Precall test before joining the meeting to diagnose network issues. The pre-call test tool can be accessed via the following URLs:

   Vonage Video API Opentok Environment Precall

   Vonage Video API Unified Environment Precall

   How to recognize if I'm using Vonage Video API Unified Environment or Vonage Video API OpenTok environment?
2. Switch the network of the affected user if the network test shows the issue with the current network.
3. If the pre-call test doesn't show any issues with the network but the user is still facing a 1541-Timed out while attempting to publish error then it could be because the publisher didn't get access to the microphone and camera and was not able to publish or send media packets and the publisher timed out. Ensure the access dialog box shows up and the microphone and camera permission is given by the user so that the publisher gets access to the microphone and camera.

Cause

1541 Timed out while attempting to publish error is generally caused by network connectivity issues or hardware access issues on the client side, wherein the client is unable to publish, the publisher gets timed out and the user gets disconnected from the session.