Symptom
After requesting to reset the password, there is no email received to reset the password.
Applies To
- Account Dashboard
- Password Reset
- Vonage Video API
Resolution
- Clear the browser cache.
- Use a different browser.
Additional Information
Articles in this section
- How do I create and manage my Video API applications in the Unified Environment
- Unable to activate enterprise "Allowed IP list" feature for Vonage
- Activating Two Factor Authentication on Your Opentok Video API Account
- How to Add Users, Remove Users and Manage User Permissions?
- Can I create multiple sub-projects within a single Video API project in my Opentok Video API account?
- How do I change my Vonage Video API Account name?
- How do I change the preferred video codec for my video project or application?
- How do I check the countries where my application is being used and quality per country?
- How do I check the Video Express usage?
- How do I generate a session ID using the Vonage Video API (Opentok Environment) project dashboard?