Symptom
If you have been invited to be a team member/secondary account of an API key, you will receive an invitation email. However, sometimes, you don't receive the invitation email for various reasons (for example, the email address's firewall bounced the email).
Applies To
- Dashboard
- Account
Resolution
- Go to the dashboard sign-up page https://ui.idp.vonage.com/ui/auth/registration
- Use your invited email address to create an account
- Once created, the new account will be linked to the master API key as a team member/secondary account automatically.
Additional Information
To see how to invite a team member/secondary account, please refer to Adding Team Members to Your Vonage API Account Dashboard
Articles in this section
- How to Release an Existing Email Address for Reuse on Vonage Dashboard
- Can I invite a team member who already has a Vonage account?
- Not Receiving Password Reset Email – Vonage API Dashboard
- How many team members can I invite per day on the dashboard?
- How to set up TOTP Authentication for 2FA verification on the Vonage API dashboard.
- Are there countries where Vonage API does not operate?
- What do the parameters returned from the Dimension changed event from a session in Inspector tool mean?
- How can I add new users to receive emails for account alerts and notifications?
- What is a Secondary API Key?
- Receiving 2FA codes via phone for Vonage Dashboard login