Dashboard SMS Analytics Metrics Terminology Dashboard SMS Analytics Metrics Terminology

Dashboard SMS Analytics Metrics Terminology

Vonage API Support

Question

What do "Total" and "Successful" mean on the SMS Analytics page of the dashboard?

Applies To

  • Dashboard
  • SMS 

Answer

Total: the number of SMS requests submitted by your account that were received and accepted by Vonage.

Successful: the number of messages that were successfully passed out of Vonage's platform to the downstream carriers. 
Note that Successful is not the same as Delivered. A message counted as Successful has left Vonage's platform but may still fail, expire, or be rejected at the carrier level.

Additional Information