How to enable or disable add-ons for my account? How to enable or disable add-ons for my account?

How to enable or disable add-ons for my account?

Maria Scieranska

Objective

To enable or disable add-on features using the account dashboard.

Applies To

  • Vonage Video API
  • Account Dashboard
  • Add-On feature

Procedure

To enable add-ons

  1. Log in to your Vonage Video Account.
  2. Click Account Settings in the left-hand menu.
  3. Go to the section of Account Add-ons.
  4. In the list of add-ons available, find the one you want to enable and click Add to account. Then follow the remaining instructions to enable it.
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To disable add-ons (for a self-service customer only*)

  1. Log in to your Vonage Video Account.
  2. Click Account Settings in the left-hand menu.
  3. Go to the section of Account Add-ons.
  4. In the list of add-ons enabled, find the one you want to disable and click Remove add-on. Then follow the remaining instructions to disable it.
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* This process is for self-service customers only. If you are a managed customer please kindly reach out to your Account Manager.

 

Additional Information

You can also remove an enabled add-on on the billing page. If you consider upgrading your account to have access to more features at a lower rate, please contact your account manager or our team here to learn more.