Objective
Updating the email address for the primary user on my Vonage API account.
Applies To
- Primary User
- Account Dashboard
- Communications API
- Video API Unified Environment
Procedure
To change the primary user's email address:
- Log in to your Vonage API account dashboard as a primary user.
- From the left menu, select your username.
- Select My Profile.
- In the Email field, update the email address.
- Select Save Changes.
- Log in with the new email address to make sure you can access the account.
Additional Information
Please note that you're not allowed to change the account email address to an email address that is used by another account. So if you would like to transfer the ownership of the primary account to a secondary user, please refer to this procedure How to change a secondary user to the account primary user?
Articles in this section
- How to Release an Existing Email Address for Reuse on Vonage Dashboard
- Can I invite a team member who already has a Vonage account?
- Not Receiving Password Reset Email – Vonage API Dashboard
- How many team members can I invite per day on the dashboard?
- How to set up TOTP Authentication for 2FA verification on the Vonage API dashboard.
- Are there countries where Vonage API does not operate?
- What do the parameters returned from the Dimension changed event from a session in Inspector tool mean?
- How can I add new users to receive emails for account alerts and notifications?
- What is a Secondary API Key?
- Receiving 2FA codes via phone for Vonage Dashboard login