Question
I deleted my old account to create a new one. Can I use the same information to create a new account?
Applies To
- Account Information
Answer
You can create a new account only with a new email address that has not been registered with us previously.
It is not possible to reuse the email information that has been registered with our platform before to create a new account. Note that even if we delete the old account, the email address will be retained and cannot be used to create a new account. This is systematically restricted due to security reasons (for example, abusing the account).
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