Verify API service to restricted countries

Question

Does the Verify API have a list of restricted countries where requests toward these countries will automatically be blocked by default?

Applies To

• Verify API V1 (Legacy)
• Verify API V2
• API Requests
• High-Risk Countries

Answer

Yes, below are the lists of the countries where the Verify API access is restricted:

Managed customers sending high volumes should contact the account manager to unblock access to restricted countries.

Additional Information

In terms of the response for the Verify API requests toward these restricted countries, there will be an error code or callback status by webhook depending on the Verify API version with the below details:

• Verify API V1 (Legacy):
  Error code 15 will be provided within the API response for each of the Verify API requests toward restricted countries.
  
  
• Verify API V2: 
  The "status": "blocked" and "reason": "The number belongs to a restricted country [ country code ]" within the callback.

Verify works with both fixed or landline and mobile numbers in all countries around the world, excluding our list of restricted countries, for which the service is unavailable. This is a part of our proactive measures to restrict certain countries where we have seen our customers being used as a middleman for conducting illicit activities.