Can I Use a Custom Email Sender Address with Verify API V2?

Question

Can I use a custom email domain as the sender address for email workflows in the Verify API V2?

Applies To

• Verify API V2

• Email Channel / Workflow

• All Customers (Managed and Unmanaged)

Answer

Yes, using a custom email sender address (also known as Bring Your Own Email, or BYOE) is supported for all customers.

To set up a custom email sender address (also known as Bring Your Own Email, or BYOE), please submit a support ticket to the Vonage API Support team with the following information:

• API Key 

• Region

• Domain — The custom email domain you want to use as the sender address (e.g., mail.yourdomain.com)

• Application ID — Only required if you will be using a Vonage Application for your Verify V2 workflows

Once the request is received, the support team will provide the necessary steps to complete the verification and onboarding process.

Additional Information

• For more information on how to use the email channel in Verify API V2, refer to the Verify V2 API Reference.

• To submit a support request, visit the Vonage API Support Help Center.