Can I Use a Custom Email Sender Address with Verify API V2?

Question

Can I use a custom email domain as the sender address for email workflows in the Verify API V2?

Applies To

• Verify API V2

• Email Channel / Workflow

• Managed Accounts

Answer

Yes, this is supported for managed customers only. Unmanaged (self-serve) accounts are not eligible for this feature.

To set up a custom email sender address (also known as Bring Your Own Email, or BYOE), please submit a support ticket to the Vonage API Support team with the following information:

• API Key 

• Region

• Domain — The custom email domain you want to use as the sender address (e.g., mail.yourdomain.com)

• Application ID — Only required if you will be using a Vonage Application for your Verify V2 workflows

Once the request is received, the support team will provide the DNS records that need to be added to your domain registrar to complete the verification and onboarding process.

Additional Information

• For more information on how to use the email channel in Verify API V2, refer to the Verify V2 API Reference.

• To submit a support request, visit the Vonage API Support Help Center.