How can I get an invoice if I pay via PayPal or credit card?

Objective

Obtaining an invoice for a PayPal or credit card payment.

Applies To

• Invoices
• Billing
• Payment
• Credit Card
• PayPal

Procedure

If you pay via PayPal or credit card, a link to request an email of the invoice will appear automatically in your account on the Payment History tab of the Billing and Payments section.

1. Log in to your Dashboard.
2. Click on your username to expand the menu.
3. Click Billing & Payments.
4. Click the Payment History tab.
5. To the right of the payment for which you would like to receive an invoice, click the email icon.
6. Click Send.
7. The invoice will be sent to the email address on your account.

Additional Information

Invoices are available depending on whether the transaction is still pending and may take up to 72 hours to become available after the transaction is complete. For more information, see Credit Card Invoice Link Not Available.