Objective
Setting up automatic payments (Auto-Reload) on your account.
Applies To
- Billing and Payments
- Automatic Payments
- Auto-Reload
Procedure
- Log in to your Dashboard.
- In the left sidebar, select your username to expand the menu.
- Select Billing & Payments.
- Select the Auto-Reload tab.
- To enable Auto-Reload, toggle the switch on.
- Under When my balance falls below, select a threshold value to automatically trigger a new payment.
- Under Automatically reload my account, define how much you want to reload (€) when your balance goes below your selected threshold.
- Select the desired payment method.
- Select Save.
Additional Information
If you don't see the option to turn on Auto-Reload, submit a Support request to have this feature enabled for your account. To learn more about Auto-Reload, see What is Auto-Reload?
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