What are the charges for using Verify API V1 (Legacy)? What are the charges for using Verify API V1 (Legacy)?

What are the charges for using Verify API V1 (Legacy)?

Support Team

Question

What are the pricing models for the Vonage Verify API V1 (Legacy)?

Applies To

  • Verify API V1 (Legacy)
  • Pricing

Answer

The Vonage Verify API V1 (Legacy) has three unique pricing models.

  • Verify Success

    • You are only charged for successful conversions based on the country you are sending the traffic (meaning the PIN code you gave us matches the one returned by the end-user) regardless of which channels are being used, but there is no charge for unsuccessful attempts.
    • Verify Success is only available to enterprise customers sending high volumes of 2FA traffic.
    • Traffic to high-risk countries is unavailable.

  • Verify Conversion

    • This is the default pricing model.
    • A fixed platform fee is charged for successful conversions + messaging, and voice rates for every SMS or TTS sent as part of the request.
    • This is ideal for customers who need to automate the entire verification process including PIN code management and auto-failover.
    • Traffic to high-risk countries is unavailable. Managed customers sending high volumes should contact their account manager.

  • Verify Request

    • A fixed platform fee is charged for each verification request + messaging, and voice rates for every SMS and TTS sent as part of that request.
    • This is ideal for customers who want more control of the verification process, including the ability to manage their own PIN code and workflow failover sequence.
    • Traffic to high-risk countries is unavailable. Managed customers sending high volumes should contact their account manager.

Here are a few simple guidelines that you can use to minimize costs:

  • Ensure your application clearly explains to the end-users that a verification will take place, for example, require their consent for it to start by placing a button.
  • Once the end-user has acknowledged they want to start the verification, immediately display a screen where they can enter the PIN code.
  • We recommend adding a rate limit to the amount of verification attempts that can be initiated for a particular phone number.

Additional Information

The pricing model is slightly different in Verify API V2, more details can be found here.

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