Question
How many times will Vonage try to reach an end-user to verify them?
Applies To
- Verify API
- SMS
- TTS
Answer
By default there should be at most three messages or calls received. The default flow is SMS-TTS-TTS, so the end user would receive one SMS, then if they haven't been confirmed as successful in entering their Verify code a Text-To-Speech (TTS) call is made to the same number, and if no code is Verified after this a final TTS call is made after which the Verify request will remain open until the request itself expires (for example, after the time set as the pin_expiry or until 5 minutes after the request was created).
Articles in this section
- What is the Verify Anti-Fraud System?
- Error 15 on Verify API Request
- Can I use Verify with any number in the world?
- Understanding the error code 409 "A template fragment for this channel and locale already exists" when creating a Fragment for Custom Template in Verify API V2.
- What are the charges for using Verify API V2?
- Where do I find the Verify API Voice Call Logs?
- How fast can I send Verify API requests?
- Can I provide my own PIN/Code numbers in Verify API v2?
- How do I find the Vonage Verify API Request IDs?
- Error 20 on Verify API v1 Request