How to configure my Price Change Notification settings?

Question

How can I get notifications about upcoming pricing changes?

Applies To

• Notifications
• Pricing
• Vonage API Dashboard

Answer

To stay informed about upcoming pricing changes to your account, you can opt to receive notifications by providing us with a list of email recipients. The service allows you to customize notifications by specific regions. To ensure you don't miss any important updates, please subscribe to both our existing notification system and the new service.

We have implemented two distinct sections in the  "Settings" page on the customer dashboard for managing your pricing notifications:
'Pricing Update' Section: Subscribe here if you wish to receive notifications for our core products, including Voice Outbound, SMS Outbound, Verify V1, Numbers Insights V1 & MMS.

• To enable these price notifications, populate the email address(s) that you would like to receive the price notifications, and click “Save Changes”

Subscription Configuration' Section: Use this section to subscribe to notifications for our remaining  API usage-based products, such as Video, Meetings API, In-app Messaging, Conversation, SIM Swap, Fraud Defender, Reports API, and Number Verification. See a full list of the products in scope below. 

• To enable these price notifications, click “Subscribe for notification” and select “Pricing” as a Notification Category 
• Select the “Region” of price changes you would like to be notified about. The region depends on the location of origin/destination country (please see the full list below). Select the option called "No region" for products whose prices do not depend on any location.
• Product breakdown and guidance of products that are “Region” based or “No Region” should be used as per table below:

List of country ISO codes per Region is also listed below for reference. If a country is not in the list below it fails under category "Rest of world":

Both sections are designed to help you stay updated on any changes relevant to your use of our services.

For further guidance or support, please do not hesitate to contact your sales representative.