Does Silent Auth function if the user disables their data connection in their operating system settings? Does Silent Auth function if the user disables their data connection in their operating system settings?

Does Silent Auth function if the user disables their data connection in their operating system settings?

Anson

Question

Does Silent Auth function if the user disables their data connection in their operating system settings?

Applies To

  • Verify
  • Silent Auth

Answer

No. In reality, it doesn't function because, on both Android and iOS, it isn't feasible to programmatically enable mobile data if the user has turned it off at the operating system level. Because of its design, turning it on via an app would be a horrible user experience and might result in extra charges from the cell operator. In order to get around this, the application can ask the user to enable data in certain edge cases and provide a link to the device's settings. The SDK itself does not offer a way to get around this situation.

Additional Information

For more information, see the Silent Authentication API Guide