Question
How can I access my Support tickets?
Applies To
- Vonage Video API
- API Support tickets
- Support Portal
- Vonage API Dashboard
Answer
-
Tickets related to Video API
You can access your Video API Support requests using Vonage Video API Help Center. You can continue to Sign In on this page to view your Video tickets.
This applies to both Video API Unified Environment and Video API OpenTok Environment users.
How to recognize if I’m using Vonage Video API Unified Environment or Vonage Video API OpenTok environment? -
Tickets related to other Vonage API products
You can access all other Support requests using Vonage API Help Center.
Please note that you can also find the link to the appropriate Help Center in the email notification sent after the ticket creation.
Articles in this section
- Vonage API Solutions
- How can I access my Support tickets?
- How can I request Technical Support if I'm a Partner APIs Customer
- How can I request Technical Support if I’m a Magenta Business API Customer?
- Vonage API Support Incident Handling
- Vonage API Services Support Packs
- How to check information about historical incidents
- Managing your Service Status Notifications (Status Page)
- Unsubscribing from Service Status Notifications (Status Page)
- Subscribing to new Service Status Notifications (Status Page)