How can I change the email address on my Vonage Video API (Opentok Environment) account? How can I change the email address on my Vonage Video API (Opentok Environment) account?

How can I change the email address on my Vonage Video API (Opentok Environment) account?

Vonage API Support

Objective

Changing or updating the email address associated with your Vonage Video API account (Opentok Environment).

Applies To

  • Video API (Opentok Environment)
  • Account Settings

Procedure

You can change the email address that you used to access your Vonage Video API account from your profile. Once you have changed your email address, you will need to validate the ownership of the new email address.

  1. Log in to your Vonage Video API account.
  2. In the top right corner, select the dropdown to the right of your name.
  3. Select Profile.
  4. Under Email Settings select Change Email.
  5. If prompted, enter your Vonage Video API account password and select Next.
  6. Enter your new email address and select Submit.
  7. An email will be sent to the new email address. Search for the subject "Confirmation Instructions."
  8. Select Confirm New Email.

From now on, use the new email address to access your Vonage Video API account. The previous account will not work any more.

Additional Information

For details on changing the email address on your Vonage Video API Unified account, please see

How to recognize if I'm using Vonage Video API Unified Environment or Vonage Video API OpenTok environment?