Question
Do you have an API to check if the user is WhatsApp enabled?
Applies To
- Messages API
Answer
We currently do not have a contact API for the customers to check whether a number has a WhatsApp account.
If you use our MessagesAPI and if the request was sent to a non-registered account, you will be returned with the below error code.
| 1300 |
Not part of the provider network - The number or ID is not a user in the provider network. |
Additional Information
Articles in this section
- Why is my WhatsApp Messaging Limit still at 250 and Display Name not visible after Business Verification?
- WhatsApp Display Name – Approval, Review & Appeal Process
- Understanding WhatsApp Usernames and Business-Scoped User IDs (BSUIDs) – Required Actions and Changes
- Understanding the "Business Verification Needed.." Message in WhatsApp Manager for Restricted WABA Accounts
- WhatsApp Business Account Locked - Error 1330
- WhatsApp Vonage Managed Manual Onboarding Form No Longer Available for partners
- What to do if you see "The new display name has been approved. Register your number to start using it"?
- What is the 24-Hour Customer Care Window
- How to generate JWT token using Vonage Online JWT generator tool?
- Getting started with Vonage's WhatsApp Business Account : Hosted Embedded Sign-Up for Partners' End Customers