What are the common reasons a Business Profile gets rejected? What are the common reasons a Business Profile gets rejected?

What are the common reasons a Business Profile gets rejected?

Vonage API Support

Question

 

What are the common reasons a Business Profile gets rejected? 

 

Applies To

Network Registry
NwPS API

 

Answer

Based on realtime cases, common rejection reasons include:

  1. Tax number could not be validated — the tax/EIN number doesn't match the business name in any authoritative database
  2. Business name mismatch — the name must match exactly as it appears in the official government/IRS database (e.g., ALL CAPS, no punctuation for US entities)
  3. Missing or invalid privacy policy URL