Question
What should a customer do if they are a Reseller but also want to use Network Features in their own application?
Applies To
Network Registry
NwPS API
Answer
In this case, you need to create a second, separate Business Profile for the entity that needs access to Network Features, which may be the same or a different entity — this time answering NO to whether that entity plans to resell Network Features. Non-Reseller Business Profiles are automatically associated with an Onward Provide profile, if one exists.
Steps:
- Go to Network Registry on the dashboard and create a new Business Profile for the entity wishing to use Network Features — do not answer yes when asked if that entity plans to resell
- The new profile will automatically be linked to the existing reseller profile
- Under the new Business Profile, add an Application Profile and select the desired Network Features
- Once approved, link the Vonage application to the new Business Profile/Application Profile for Production access
Articles in this section
- Is it possible to make changes to my Business Profile or Application Profile after it has been submitted?
- Do I need a separate registration for each country?
- Why did I receive a rejection email when I haven't made any changes to my account?
- Can I use the APIs if my registration status is "Partially Accepted"?
- What are the common reasons a Business Profile gets rejected?
- What information does a Reseller need to provide during registration?
- How can a Reseller access Network Features for their own application?
- Why can't a Reseller add an Application Profile to request access to Network Features?
- Who is an Onward Provider?