What are the charges for using Verify?
Question
What are the pricing models for the Vonage Verify API?
Applies To
- Verify API
- Pricing
Answer
The Vonage Verify API has three unique pricing models.
Verify Success
- A fixed fee is charged for successful conversions (meaning the PIN code you gave us matches the one returned by the end user) but there is no charge for unsuccessful attempts.
- Verify Success is only available to enterprise users sending high volumes of 2FA traffic.
- Traffic to high-risk countries is unavailable.
Verify Conversion
- A fixed fee is charged for successful conversions + messaging, and voice rates for every SMS or TTS sent as part of the Verify request.
- This is ideal for users who need to automate the entire verification process including PIN code management and auto-failover.
- Traffic to high-risk countries is unavailable. Managed customers sending high volumes should contact their account manager.
Verify Request
- A fixed fee is charged for each verification request + messaging, and voice rates for every message and TTS sent as part of that request.
- This is ideal for users who want more control of the verification process, including the ability to manage their own PIN code and workflow failover sequence.
- Traffic to high-risk countries is unavailable. Managed customers sending high volumes should contact their account manager.
Here are a few simple guidelines that you can use to minimize costs:
- Ensure your application clearly explains to users that a verification will take place, for example, require their consent for it to start by placing a button.
- Once the user has acknowledged they want to start the verification, immediately display a screen where they can enter the PIN code.
- We recommend adding a rate limit to the amount of verification attempts that can be initiated for a particular phone number.
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