Canada SMS Features and Restrictions
Country Summary
Country Name | Canada |
ISO | CA |
Country Code | 1 |
Region | North America |
MCC (Mobile country code) | 302 |
Sender ID Guidelines
Alphanumeric Sender ID |
Alphanumeric sender IDs are not supported. |
Numeric Sender ID |
|
Generic Sender ID | Generic sender IDs such as INFO, SMS, NOTICE etc are prohibited. |
Restricted Content
All CAN Numbers traffic adheres to the CWTA guidelines. For more information, see the CWTA Handbook Guidelines.
Disallowed Content:
-
High-risk financial services
Payday/cash advance loans • Short term loans (unless from direct lender bank) • Auto loans • Stock alerts • Mortgage loans • Student loans • Debt collection (unless for company sending message) • Lead or commission generation • Tax relief programs • Cryptocurrency -
Get rich quick schemes
Deceptive work from home programs • Secret shopper ad campaigns • Risk investment opportunities • Multi-level affiliate marketing • Gambling/sweepstakes -
3rd party
Debt collection or consolidation • Debt relief or reduction • Debt forgiveness • Credit repair • Lead generation • Generic job alerts • Brokers -
Controlled substances
Tobacco • Vaping • Cannabis/CBD • Illegal drugs -
SHAFT
Sex • Hate speech • Alcohol • Firearms • Tobacco • Profanity -
Scams
Phishing • Fraud • Spam • Deceptive marketing -
Charity
Giving donations (case by case)
Messages directed through Canadian operators shall not:
- Relate to narcotics, marijuana, steroids, or other controlled substances, drug paraphernalia, ammunition, firearms, adult oriented content or services;
- Involve purchases of real property, annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card;
- Offer for sale items before the sender has control or possession of the item;
- Offer for sale traveler’s checks or money orders, currency exchanges or check cashing;
- Provide credit repair or debt settlement services;
- Where the program includes “psychic service," specifically inform recipients that they will win a lottery or any games/contests, or become bankrupt/poor/destitute; or
- Make specific health-related diagnosis or tell a message recipient that he/she or anyone they know will die or become terminally ill.
Other Features or Restrictions
- Majority of the main carriers support handset DLRs.
Canada SMS Delivery Options
Canada SMS Sending Options |
Long Code |
Dedicated Short Code |
Toll Free SMS (Purchase Under US) |
Example |
12013511943 |
12345 |
1-888-555-5555 |
Daily Send Limit |
250 SMS / Day / Number |
N/A |
N/A |
Throughput Limit |
1 SMS / sec / Number |
Up to 30mps |
30 SMS / sec / Number |
US Reach |
No (User must purchase a US short code) |
Yes |
|
Capabilities |
SMS, MMS and Voice capable |
SMS capable |
SMS, MMS and Voice capable |
Suggested Use Case |
Non-Marketing 2FA, Alerts |
Marketing, 2FA, Alerts, Customer Service |
Marketing, 2FA, Alerts, Customer Service |
Set Up Time |
Available Immediately. Log in to your Vonage API account to get started. |
6-8 Weeks. Contact Sales to get started. |
Vonage Pre-Approved: Available Immediately. Customer Owned: 3-7 business days. |
Additional Information
For Specific Features and Restrictions for each type of number see the following articles:
- Canada LVN Long Virtual Number - Local Area Code Numbers
- Canada Short Codes 5-6 digit numbers used only for SMS & MMS
- Canada Toll-Free
- Global SMS Features Overview (Outbound-Only)
- Global SMS Numbers Features Overview
There are no additional content restrictions beyond those in our Acceptable Use Policy.
Comments
0 comments
Article is closed for comments.