Question
What is a Call UUID? Why is Vonage asking me for the Call UUID?
Applies To
- Voice API
Answer
A Leg connects a User with a Conversation and enables voice or video to flow over a certain Channel. Every time a Leg is created, it is assigned a unique ID. That unique ID is the Call UUID and is the primary identifier used by Vonage to investigate both successful and failed calls.
All requests to the Voice API will provide feedback and often include the Call UUID. Here is an example Call UUID (in bold) which is provided as feedback as soon as a call is made.
{
"uuid":"6e99f55d-b46b-4c78-9d23-1570f1cd0501",
"status":"started",
"direction":"outbound",
"conversation_uuid":"CON-919c5175-53ca-4982-9460-a98ce81f6d9e"
}
Additional Information
Vonage technical support may ask you for Call UUIDs for troubleshooting and you can learn more about how to get information about calls made with the Voice API here.
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