Question
Will the Voice API attempt to retry the event or the answer URL in the event of a http request failure?
Applies To
- Voice API
- Answer URL
- Event URL
Answer
If your Event webhook URL fails to connect, or an HTTP status code of 429, 502, 503, or 504 is returned, one retry will be attempted (1 original request + 1 retry).
For events that require an NCCO to be returned (e.g. input/notify actions), the fallback URL will be used if both attempts fail. Refer to the Fallback URL section for further details.
Articles in this section
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- Multiple Record Actions in Same Conversation
- Do we retry if the voice event webhook fails?
- How do I verify that the Voice API Webhook request and it's payload has not been tampered during transit?
- How To Check Call Quality With Voice Inspector
- What is a Conversation ID?
- How to configure the custom webhook timeout for Voice API functionality and what are the allowed timeout ranges ?
- How do I change TTL for the Conversations and Call Legs?
- Why are call progress events not being received on the Event URL defined in the conversation action NCCO?
- Why is there an extended silence at the beginning of a call and how can it be reduced?