Do we retry if the voice event webhook fails? Do we retry if the voice event webhook fails?

Do we retry if the voice event webhook fails?

Vonage API Support

Question

Will the Voice API attempt to retry the event or the answer URL in the event of a http request failure?

Applies To

  • Voice API
  • Answer URL
  • Event URL

Answer

If your Event webhook URL fails to connect, or an HTTP status code of 429, 502, 503, or 504 is returned, one retry will be attempted (1 original request + 1 retry).
For events that require an NCCO to be returned (e.g. input/notify actions), the fallback URL will be used if both attempts fail. Refer to the Fallback URL section for further details.