Question
Why are call progress events not being received for the conversation action NCCO?
Applies To
- Voice API
- Event Webhooks
Answer
The Event URL in a conversation action is intended only for recording events. You can override the default recording event URL and default HTTP method by providing custom eventUrl and eventMethod options in the conversation action definition.
All other call progress event webhooks associated with the conversation action are sent to the Event URL configured at the application level.
Additional Information
Please refer to our developer docs for more information on the Conservation NCCO: https://developer.vonage.com/en/voice/voice-api/ncco-reference#conversation
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