Question
Why do I get this error "5,000 milliseconds timeout on connection http-outgoing" repeatedly in the logs?
Applies To
- Vonage Communications API
Answer
When Webhook Request to get the NCCO is timed out, this error is thrown. Normally, when Vonage sends out the Webhook HTTP Request to the Application Server, it should respond within a specific time period. The response will mostly contain NCCO for the Answer_URL (For the call to succeed, a valid NCCO would need to be returned). If the request does not get any response within 5 seconds, then, "5,000 milliseconds timeout on connection http-outgoing" error is thrown in the Vonage API log.
Articles in this section
- Why is there an extended silence at the beginning of a call and how can it be reduced?
- Intermittent WebSocket Disconnections
- What Is An NCCO
- How Does Jitter Impact Voice Calls
- Voice API "Bad Request" Error When Ending Calls Immediately After Creation
- What Is MOS Score In Voice Calls?
- Is there a way to see current active calls on our account?
- How To Make MP3 of Recording From Voice API in Python
- How To Enter DTMF Before MP3 Stream Finishes
- Can a user call leg be removed from the voice call recording?