Team Members - Delete Team Members in Conversational Connect

Objective

How to Delete a Team Member from the Jumper.ai Dashboard

Applies To

• Jumper.ai
• Conversational Connect
• Managing Team Members

This document describes the process of revoking or deleting access to team members on the Jumper.ai  dashboard.

Procedure

To remove a team member’s access to the Jumper dashboard and reassign their conversations to another member:

1. From the dashboard, go to Settings → Team Members
   
   
    
2. On the Manage Team page, you will see a list of all team members with access to your account. Locate the team member you wish to remove and click the Delete icon next to their name.
   
   
    
3. Once you click the Delete icon, you can Re-assign all conversations currently assigned to that team member to another member.
   
   
    
4. Select the appropriate team member, click Re-assign, and then click Yes to confirm deleting the team member.