How to Update User Profile Details in Conversational Connect (Jumper.ai)? How to Update User Profile Details in Conversational Connect (Jumper.ai)?

How to Update User Profile Details in Conversational Connect (Jumper.ai)?

Maria Scieranska

Objective

Process to update the user profile details

Applies To

  • Conversational Connect (Jumper.ai)
  • User Profile

Procedure

This process will explain the process of updating the user profile details in Jumper.ai

  • Navigate to the "Edit Profile" option in the left sidebar and click on it to access the "My Profile" page.
  • In the Profile Details section, you can:
    - Upload your profile picture 
    - Edit your name
    - Create a unique Live Chat link in your account to directly connect with users by sharing a simple URL. This feature is applicable only when WhatsApp is set as the channel.

 Please note: The email address cannot be changed as it is linked to your account for access.

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