Philippines SMS Features and Restrictions Philippines SMS Features and Restrictions

Philippines SMS Features and Restrictions

Subrata Swain

Country Summary

Country Name Philippines
ISO PH
Country Code 63
Region Asia
MCC (Mobile country code) 515

 

Sender ID Guidelines

Alphanumeric Sender ID *Pre-registration of alphanumeric sender ID is mandatory for all networks. Unregistered senders will be overwritten on a best effort basis.
Numeric Sender ID Numeric sender IDs are not supported unless offered by Vonage's 2-way service. SMS to Globe Network from LVNs is prohibited. 
Generic Sender ID

Not supported in general. The following SIDs are prohibited:

  • Info
  • InfoSMS
  • OTP
  • NoteAlert
  • REMINDERS
  • Notify
  • SMSInfo
  • Info-SMS
  • NOTICE
  • SMSPin
  • Pincode

 

*To initiate the Sender ID registration process, please check Global Sender ID Portal or contact your account manager or support

 

Use-Case & Content Guidelines

  • Sender IDs to be included in the SMS content as per Philippines operators' policy.
  • Globe Telecom has informed us that VRN and long codes are blocked for A2P SMS. Please use only alphanumeric sender IDs for sending A2P SMS to Globe. Long code can still be used for receiving replies from Globe subscribers.
  • Due to the prevalence of recent smishing attacks in the Philippines, Smart is now blocking SMS messages which contain some URL shorteners such as bit.ly. This affects SMS to Smart, Sun and Dito, as well as ported numbers to Globe. As such, we highly recommend you to remove short links and replace them with the full destination URL.
  • Sender IDs containing the words TEST, MESSAGE, and SMS, along with all of its permutations (e.g., TESTING, TEST123, ABCTEST, MSG, SMS, INFO, etc.) are not allowed.
  • Alphanumeric sender IDs containing more than 5 numeric characters are not allowed.
  • Sender IDs that portray Philippines networks SMART, SUN, or GLOBE, along with all their permutations (e.g., SMARTMONEY, SUNCELL, SMARTLIVE, SMARTLOAD, etc.) are not allowed.
  • Sender IDs containing special characters except for dash (-), dot (.), and underscore (_) are not allowed​.

Additional Information

  • Banks in the Philippines will be required by the country's central bank Bangko Sentral ng Pilipinas (BSP) to move away from using OTP SMS starting 1 July 2026, as part of the implementation of the Anti-Financial Account Scamming Act (AFASA). This also includes OTP SMS for e-commerce payment services.

  • SMS promotional messages are only allowed for registered players. SMS campaign to encourage new registrations are strictly prohibited.
    All gaming companies must keep proof of consent and ensure they are in compliance with Data Privacy laws and PAGCOR regulations.

    In the event of any spamming complaints, customer must be able to provide proof that subscriber registration, PAGCOR License, and Sender ID documentation.

  • P2P traffic is prohibited in Philippines.
  • No political, religious, unsolicited promotional content is allowed in general.
  • There are no additional content restrictions beyond those in our Acceptable Use Policy.

Permitted Characters

There are a number of restrictions concerning supported characters. The officially supported ones are:

ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz % & ' ( ) * + - . / : ; ! " # < = > ? $ @ 0123456789

Delivery Receipts

Delivery receipts are only network-based and are therefore not reliable.

Other Information

P2P traffic is prohibited.

No political, religious, unsolicited promotion, or gambling content.

There are no additional content restrictions beyond those in our Acceptable Use Policy.

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