How do I know if my account is subscribed to China Relay? How do I know if my account is subscribed to China Relay?

How do I know if my account is subscribed to China Relay?

Vonage API Support
Important
The China Relay Service is temporarily unavailable.
Please consult the China Relay Service Interruption Status page for more information
and to subscribe to change notifications.

Objective

Validate if a Video API account is subscribed to China Relay

Applies To

  • China Relay

Contents

Procedure for Vonage Video API OpenTok Environment

  1. Log in to your Vonage Video API Account.
  2. Go to Account Settings, then Account Add-ons, and China Relay.Screenshot 2024-10-24 at 7.50.20 PM.png
  3. Your account is not subscribed to China Relay if you see the option add the add-on. 

Procedure for Vonage Video API Unified Environment

  1. Log in to your Vonage API account dashboard.
  2. Go to Video Add-ons, and Video China Relay. 
    Screenshot 2024-10-24 at 8.01.49 PM.png
  3. Your account is not subscribed to China Relay if you see the option "+ Add". 

Additional Information

How to recognize if I’m using Vonage Video API Unified Environment or Vonage Video API OpenTok environment?

Vonage Video API OpenTok Environment

Vonage Video API Unified Environment