What is China Relay and how does it work?
- Video API
- China Relay
China Relay is a set of Vonage Video API infrastructure that is deployed to Chinese data centers to improve the connectivity and video bitrates of Chinese consumers who are connecting to Video API Routed sessions hosted outside of China.
When China Relay is active, Chinese consumers directly connect to servers inside China and from there they are connected to the Vonage Video API media servers located outside of China. The feature is not required by clients accessing areas not subject to internet filtering, like Hong Kong.
China Relay is reserved for users having commercial use cases, such as telemedicine, tutoring, online classes, financial services, and customer support. Note that there is a surcharge for subscribed minutes within China. If you would like to sign up for this feature, contact your account manager to start the process. If you do not have an account manager, you can add this feature through your dashboard.
For Vonage Video API Opentok Environment
Go to: Vonage Video API Opentok Account > Account Settings > Account Add-Ons > China Relay
For Vonage Video API Unified Environment
Go to: Vonage API Unified dashboard > Video addons > China Relay
In case you are not able to add this feature or not getting the option, please reach out to support by creating a ticket here.