CLI

No limitations beyond those in our Acceptable Use Policy.

Content

No limitations beyond those in our Acceptable Use Policy.

Other Features or Restrictions

Inbound Voice Virtual Number Regulations and Compliance

If you are handling call center activity or traffic, either directly or indirectly, be aware of the following regulations imposed by the local Italian regulatory agency.

You must inform the calling customer of the location of the call center operator or agent who is answering. In the event that this agent it not located in an EU country, it must be possible for the customer to have their call directed immediately to an agent located in a country who is a member of the EU.

You can provide such services using the Input and Talk actions available when using the Voice API.

Additional Information

For more information, see the Voice Numbers Features Overview.