Question
What are the file limitations of WhatsApp with Vonage Messages API?
Applies To
- Messages API
Answer
For Cloud-API numbers (numbers hosted in WhatsApp cloud platform):
Media | Supported Types | Size Limit |
audio |
audio/aac , audio/mp4 , audio/mpeg , audio/amr , audio/ogg (only opus codecs , base audio/ogg is not supported)
|
16MB |
document |
text/plain , application/pdf , application/vnd.ms-powerpoint , application/msword , application/vnd.ms-excel , application/vnd.openxmlformats-officedocument.wordprocessingml.document , application/vnd.openxmlformats-officedocument.presentationml.presentation , application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
|
100MB |
image |
Images must be 8-bit, RGB or RGBA |
5MB |
video |
Notes:
|
16MB |
sticker |
|
Static Stickers: (100KB) Animated Stickers: (500KB) and dimensions must be (512x512 pixels) |
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