Why is the Inspector tool not showing the Subscriber Information? Why is the Inspector tool not showing the Subscriber Information?

Why is the Inspector tool not showing the Subscriber Information?

Vonage API Support

Question

Why is the Inspector tool not showing the Subscriber Information?

Applies To

  • Video API 
  • Session Monitoring

Answer

If you have less than 25 subscribers in the session, only then you would be able to see the below-mentioned details via Inspector Tool.

  • Meeting Summary
  • Meeting Statistics
  • User Data
  • Error Logs
  • Quality Metrics
  • Event Logs

If you have more than 25 subscribers in the session, then you would be able to see the below-mentioned details only via Inspector Tool.

  • Connection Summary
  • Subscriber Summary