Symptom

When sending SMS or making other API requests, you receive an error that reads, "Partner Quota Violation," "Quota error," or "Quota Exceeded - rejected.”

Applies To

• API Requests
• Account Balance

Resolution

Add funds to your account.

Cause

This error occurs when the available account balance for the API key making the API request does not have enough account balance to cover the cost of the request.

Additional Information

For more information, see the following:

• Developer Documentation on Troubleshooting SMS
• What payment options can I use to add funds to my Vonage API account?
• How do I set up automatic payments?