MMS FAQ
We support MMS via our Messages API for US Short Codes/ 10 DLC / Toll-Free Numbers.
See FAQs below.
| Question | Answer |
| What types of files are supported? |
10DLC: Images (.jpg, .jpeg, .png and .gif) Video (For best device and network support .mp4 is recommended) Audio. (For best device and network support .mp3 is recommended) vCard (.vcf files) Toll-Free Numbers: Images (.jpg, .jpeg, .png and .gif) Video (For best device and network support .mp4 is recommended) Audio. (For best device and network support .mp3 is recommended) vCard (.vcf files) Short Code: Images (.jpg, .jpeg, .png and .gif) vCard (.vcf files) |
| What is the max file size? | US Short Code 2MB & 10 DLC / Toll-Free Numbers 750 kb |
| Is 2-way MMS supported? | Yes MMS is supported for both MO and MT. |
| In which countries is MMS supported? |
Short Code - US Only 10 DLC / TFN - US & Canada |
| How do I apply for an MMS short code? | Contact your account manager. |
| What is the max throughput I can send MMS messages? |
Short Code - 40 MMS per second 10 DLC / TFN - Varies depending on trust score and campaign type |
| How much does it cost to send and receive MMS messages? | Contact your account manager. |
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