MMS FAQ
We support MMS via our Messages API for US Short Codes/ 10 DLC / Toll-Free Numbers.
See FAQs below.
| Question | Answer |
| What types of files are supported? |
10DLC: Images (.jpg, .jpeg, .png and .gif) Video (For best device and network support .mp4 is recommended) Audio. (For best device and network support .mp3 is recommended) vCard (.vcf files) Toll-Free Numbers: Images (.jpg, .jpeg, .png and .gif) Video (For best device and network support .mp4 is recommended) Audio. (For best device and network support .mp3 is recommended) Short Code: Images (.jpg, .jpeg, .png and .gif) vCard (.vcf files) |
| What is the max file size? | US Short Code 2MB & 10 DLC / Toll-Free Numbers 750 kb |
| Is 2-way MMS supported? | Yes MMS is supported for both MO and MT. |
| In which countries is MMS supported? |
Short Code - US Only 10 DLC / TFN - US & Canada |
| How do I apply for an MMS short code? | Contact your account manager. |
| What is the max throughput I can send MMS messages? |
Short Code - 40 MMS per second 10 DLC / TFN - Varies depending on trust score and campaign type |
| How much does it cost to send and receive MMS messages? | Contact your account manager. |
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