Question
What happens if I send inbound messages to my virtual number using Vonage SMS API?
Applies To
- SMS API
- Virtual Numbers
Answer
We can't guarantee that Vonage virtual numbers will be reached from non-domestic phone numbers, or by sending an outbound message through our SMS APIs. In fact, sending outbound messages to a virtual number using the Vonage SMS API may result in the message being rejected or undelivered.
If your business use case requires being able to use our SMS API towards a Vonage Virtual Number, contact your account manager or submit a Support request with details on your use case. We are able to enable a special routing configuration for your account so that any SMS sent from the Vonage SMS API to your Vonage virtual number stays completely within the Vonage API platform.
Articles in this section
- Toll-Free Number Changes Oct 1, 2022 (Overview)
- Canada Long Virtual Number Restrictions
- Canada Toll-Free Numbers Features and Restrictions
- Canada Short Code Restrictions
- Verified Toll-Free Numbers - US and Canada TFNs
- US Toll-Free Restrictions
- US Long Virtual Number Restrictions
- US Short Code Restrictions
- Can I send SMS to my Virtual Number using the Vonage SMS API?
- How can I receive inbound SMS in countries where Vonage virtual numbers are not available?