Question
What happens if I send inbound messages to my virtual number using Vonage SMS API?
Applies To
- SMS API
- Virtual Numbers
Answer
We can't guarantee that Vonage virtual numbers will be reached from non-domestic phone numbers, or by sending an outbound message through our SMS APIs. In fact, sending outbound messages to a virtual number using the Vonage SMS API may result in the message being rejected or undelivered.
If your business use case requires being able to use our SMS API towards a Vonage Virtual Number, contact your account manager or submit a Support request with details on your use case. We are able to enable a special routing configuration for your account so that any SMS sent from the Vonage SMS API to your Vonage virtual number stays completely within the Vonage API platform.
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- Toll-Free Number Campaign Verification Authorization Token
- Toll-Free Number Changes Oct 1, 2022 (Overview)
- Canada Long Virtual Number Restrictions
- Canada Toll-Free Numbers Features and Restrictions
- Canada Short Code Restrictions
- Toll-Free Number Messaging Registration - US & Canada
- US Toll-Free Restrictions
- US Long Virtual Number Restrictions
- US Short Code Restrictions