• Country Summary

    Country Name Brazil
    ISO BR
    Country Code 55
    Region South America
    MCC (Mobile country code) 724

     

    Sender ID Guidelines

    Alphanumeric Sender ID

    Alphanumeric Sender IDs are not supported and may be changed to a short code such as 28908 or a local number ensure delivery.

    Numeric Sender ID

    Numeric sender IDs are not supported unless offered by Vonage's 2-way service.

    Generic Sender ID Generic sender IDs such as INFO, SMS, NOTICE etc are prohibited.

     

    Use-Case & Content Guidelines

    Marketing Traffic Before sending any marketing traffic, opt-in consent is required from handset users. It is also suggested that handset users must also be provided with a free, readily accessible process for opting-out of future messages.
    Gambling Traffic

    Before sending any gambling traffic, content must be registered and follow content guidelines. For further guideline details, please reach out to your account manager.

    Opt-in consent is required from handset users. It is also suggested that handset users must also be provided with a free, readily accessible process for opting-out of future messages.

    Best practices for delivery:

    1. Warm-up Campaign
      - Send test messages to legitimate and active numbers.

      - Make sure these tests messages will be opened.


      - Click on the link and navigate to the website.

      - These steps will help validate the reputation of your url.

    2. Shortened URLs
      -
      It is important to avoid using public shortened domains (like bit.ly, tinyurl, etc)

      - Best recommendation is to use private shortened domains, to reduce your blocking/spam risks.

    3. Domain Randomization
      - For high-volume campaigns, it is advised to randomize domains in URLs used within the same campaign. 

    4. Message Content
      - Avoid aggressive content/language and false promises of unrealistic percentage-based earnings. 

      - We advise to use the ID of the Gambling company in the beginning of the message.

    5. Volume Testing
      - Avoid sending large testing volumes to the very same number.

      Note: Once the traffic classified as SPAM, it is very difficult to improve the short code reputation again.

    Additional Information

    P2P traffic is not prohibited, but will require a Vonage Long Virtual Number

    A2P traffic is not prohibited, Sender ID will be changed to a short code to ensure delivery.
    *Please note that Long Virtual Numbers are not supported for A2P traffic.

    Financial traffic is very sensitive, please reach out to your account manager for further details.

    No political, religious, or unsolicited promotion.

    There are no additional content restrictions beyond those in our Acceptable Use Policy.