Question
Does Vonage offer an IVR service where users can initiate a call and options to key in a response?
Applies To
- IVR
- Voice
Answer
You can build an outbound or inbound IVR using our Voice API. You can find examples in the Tutorials section of our documentation. To use this for inbound calls, ensure your virtual number has the Application settings configured.
Articles in this section
- RTCP Sender Reports (SR) and Receiver Reports (RR) for Voice Calls
- Ringback Tone (RBT)
- Which codecs does Vonage SIP Trunking support?
- What is Post-Dial Delay (PDD)?
- How does Vonage investigate Voice call connectivity issues?
- Troubleshooting Voice Call connectivity Issues
- Measures To Improve Virtual Number Spam Flagging by US Telecom Providers
- What types of DTMF are supported?
- Why does Caller ID show as potential spam?
- Can I display my name (CNAM) on the receiving party's phone for outbound calls?