Vonage SMS Delivery Error Codes and Descriptions
What are common error codes I might see when attempting to send outbound SMS with the Vonage SMS API?
- Vonage SMS API
- Outbound SMS
- Delivery Receipts
- Error Codes
All Delivery Receipts with a non-zero error code can be considered as indicating failed delivery. i.e., Your SMS did not reach the recipient.
Neither Vonage SMS APIs nor operators will perform further attempts to re-deliver a message unless another API call is performed.
Vonage SMS API Error Codes
err-code field in the DLR provides more detailed information and can help troubleshoot a failed delivery. A non-zero code indicates that the message could not be delivered.
|0||Delivered||Message was delivered successfully.|
|1||Unknown||Message was not delivered and no cause could be determined.|
|2||Absent Subscriber - Temporary||Message was not delivered because handset was temporarily unavailable. Retry.|
|3||Absent Subscriber - Permanent||Number is no longer active and should be removed from your database.|
|4||Call Barred by User||Permanent error. Number should be removed from your database and the user must contact their network operator to remove the bar.|
|5||Portability Error||Issue relating to portability of the number. Contact the network operator to resolve it.|
|6||Anti-Spam Rejection||Message blocked by carrier's anti-spam filter.|
|7||Handset Busy||Handset not available at the time message was sent. Retry.|
|8||Network Error||Message failed due to network error. Retry.|
|9||Illegal Number||User has requested not to receive messages from a specific service.|
|10||Illegal Message||Error in message parameter, e.g., wrong encoding flag.|
|11||Unroutable||Vonage cannot find a suitable route to deliver the message.|
|12||Destination Unreachable||Route to number cannot be found. Confirm the recipient's number.|
|13||Subscriber Age Restriction||Target cannot receive message due to their age.|
|14||Number Blocked by Carrier||Recipient should ask their carrier to enable SMS on their plan.|
|15||Prepaid Insufficient Funds||Recipient is on a prepaid plan and does not have enough credit to receive your message.|
|50||Entity Filter||Message failed due to
|51||Header Filter||Message failed because the header ID (
|52||Content Filter||Message failed due to
|53||Consent Filter||Message failed due to consent not being authorized. See more information on country specific regulations.|
|54||Regulation Error||Unexpected regulation error.|
|99||General Error||Typically refers to an error in the route.|
For more information on issues sending SMS, see Troubleshooting SMS Delivery.
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