Symptom
When sending outbound SMS, I received delivery receipt error code 11.
Applies To
- Outbound SMS
- Delivery Receipts (DLRs)
- Error Code 11
Resolution
Submit a Support request to make corresponding routing adjustments.
Cause
Delivery receipt error code 11 Unroutable means that the message failed to deliver due to lack of an available route.
Articles in this section
- SMS Best Practices During COVID-19 for Users Sending Traffic to North America
- Troubleshooting SMS Delivery
- Global Sender ID Portal - FAQs
- Global Sender ID Registration Guide
- Recommended Sender ID option for A2P Alert and Transactional Messages to US Virtual Numbers
- Partner Quota Violation Error
- SMS Delivery Failure Error 95 - Unknown
- DLR Statuses
- Is USSD supported via SMS for the SMS API?
- What countries require STOP management for recipient opt-out?