Objective

Connected Channel Status

Applies To

• Jumper
• Channels

Procedure

On the dashboard, you will get a holistic view of your connected channels and their information like status, page name, Business ID etc.

For Facebook when the status is shown as “Urgent action required” it means there is  a change in your Facebook account password or other security settings, if not the status is shown as “All good”.

For Facebook & Instagram, clicking on the link will redirect you to the page connected to the account.

For Whatsapp you can click on the number, it will redirect you to the connected Whatsapp account.