Deleting User Roles & Re-assigning Chats

Objective

Deleting and re-assigning User Roles

Applies To

• Jumper
• Team members

Procedure

1. To delete any existing User, you would be required to re-assign the conversations that are assigned the User to a different User first.
2. Click on delete icon for the User role, you wish to re-assign.
   

Then select any one user from the added users dropdown, to re-assign the role. You will get a prompt to confirm your submission, click on yes to re-assign the role.